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Key Responsibilities:

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• Client Care:

• Greet clients warmly and provide excellent customer service from the moment they enter the salon.

• Offer and prepare refreshments for clients.

• Prepare clients for services by gowing them up and getting them comfortable.

• Provide relaxing and thorough shampooing and conditioning treatments.

• Assist senior stylists with client needs throughout their service.

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• Salon Maintenance:

• Maintain a clean, tidy, and hygienic work environment at all times.

• Sweep up hair, clean mirrors, and sanitize workstations and tools.

• Wash, fold, and restock towels.

• Manage and restock salon supplies, including products, foils, and colors.

• Assist with laundry and general cleaning duties to ensure the salon is presentable.

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• Technical Support and Learning:

• Observe and learn from experienced hairdressers.

• Assist with the preparation of hair colors, styling products, and treatments.

• Help with basic hairdressing tasks under supervision, such as blow-drying, applying toners, or sectioning hair.

• Act as a model for other apprentices or senior staff for training purposes.

• Participate in all in-house and off-site training sessions as required by the apprenticeship program.

• Administrative and Retail Support:

• Assist with front-of-house duties, including answering the phone and booking appointments.

• Learn about and promote salon products to clients.

• Handle payments and manage the point-of-sale system.

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Required Skills and Attributes:

• Eagerness to Learn: A strong passion for hairdressing and a desire to learn new skills.

• Customer Service: Friendly, polite, and professional with a positive attitude.

• Teamwork: Ability to work well within a team, taking direction and assisting colleagues.

• Communication: Strong verbal communication skills and a good listener.

• Initiative: Proactive and willing to take on any task, no matter how small.

• Presentation: An interest in fashion and a high standard of personal grooming.

• Reliability: Punctual and consistent in attendance.

• Physical Stamina: The ability to be on your feet for extended periods.

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Qualifications:

• No prior experience is typically required, but a Saturday job or work experience in a salon is highly beneficial.

• Applicants must be willing to undertake and commit to a formal hairdressing apprenticeship program (e.g., Certificate III in Hairdressing).